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Terms of Service

This website is operated by Echoing Green Inc (hereafter referred to as "Echoing Green"). The terms “we”, “us”, and “our” refer to Echoing Green. The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services or place an order on our website.

Use of our Website: You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract.

You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems.

You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

General Conditions: We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes.

You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

Products or Services: All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.

Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in Canadian dollars.

We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.

We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website.

Links to Third-Party Websites: Links from or to websites outside our website are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

Use Comments, Feedback, and Other Submissions: You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.

You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content.

You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.

We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.

Your Personal Information: Please see our Privacy Policy to learn about how we collect, use, and share your personal information.

Errors and Omissions: Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.

We do not undertake to update, modify or clarify information on our website, except as required by law.

Disclaimer and Limitation of Liability: Customers should purchase products from Echoing Green with the clear understanding that all products must be used at the customers own discretion and only after referencing all relevant information specific to the product. Echoing Green shall not be held responsible for any damages to property or for any adverse physical effects (including injury or bodily harm) caused by insufficient knowledge or the improper use of a product.

The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties.

The liability of  Echoing Green is limited to the value of the goods and does not include any consequential loss.Echoing Green shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.

Indemnification: You agree to defend and indemnify us, and hold us and our affiliates harmless, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.

Termination: These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by  Echoing Green without notice at any time, for any reason. The provisions relating to Disclaimer, Limitation of Liability, and Indemnification shall survive any termination.

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What Our clients say

Alex Lifeson (from the band Rush)

Great to deal with! Very professional and prompt. I would highly recommend their services.

 

JR Graterol

Echoing Green is by far the best turf of all samples we got. Their product is so well textured that walking bare foot on it feels natural and comfortable. Out of all five different quotes and samples we got, Echoing Green provided the best product at the best value. They are extremely professional. From the first meeting to.the delivery of the project, they were always transparent, on time and customer focused. 

Les Wakeling

After 3 years of contemplating turf installation I decided this was the right time. I contacted Echoing Green amongst a few other suppliers however the others were only content to provide an online estimate from my measurements where Caryn with attention to detail scheduled a visit. Caryn was very engaged and was in constant communication up to the install date. Installation team was very knowledgeable, attentive to detail and did a wonderful job.

Sheba Jay

We are so pleased with the service and quality we received with Echoing Green. From start to finish, the service was exceptional. Caryn provided us with lots of great ideas to enhance our space and provided a quote which was unmatched. Kurtis, Scott and their team were extremely professional and efficient. We couldn't be more thrilled with Echoing Green, and look forward to enjoying our space for years to come.

Catherine Lindley

Caryn who came initially to measure and give us a quote was very professional and listened to what we wanted. She also communicated regularly to give us any updates. Curtis and Scott who came to do the installation were both extremely pleasant and very hard working. They too, took the time to answer all of our questions regarding the installation!

Jacob BD

We did a lot of research on artificial grass and asked for a few quotes from specialized companies in the GTA. Echoing green were fast to respond and provide a fair quote for our front yard (approx 500 sqft). Caryn was knowledgeable and came for a site visit to measure and answer questions before giving us the final quote and scheduled the installation for July. Highly recommend artificial turf and the services of Echoing Green.

Darren Wright

We are extremely pleased with Echoing Green and superior customer service, high quality product, professionalism of the installation team and the stunning transformation of our yard. We look forward to maintenance free living on natural looking turf. Long gone are the numerous hours spent tending to a lawn, instead we can now enjoy the backyard with the kids and our dog, worry free!

Gisele Ho

Amazing experience all around, we are so happy with our grass (it looks so real!). It's transformed our backyard into a usable pet friendly, kid friendly maintenance free space. Huge thanks to Caryn for the fast responses, quote and coordination and to Bryan who was such a professional, friendly, detail oriented installer and turf expert.

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